Hire a Customer Support Team

Need multiple agents or an on-demand team? We staff, train, and manage dedicated CS teams that integrate with your tools and brand voice.

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Team Options

Starter Team

2 agents — email + chat coverage, 9–5 support. Good for SMBs starting to scale.

  • Training & voice guide
  • Weekly reports
  • Manager oversight

Growth Team

4–6 agents — multichannel coverage including phone. 14/5 or 24/7 options available.

  • SLA monitoring
  • Shift scheduling
  • RT dashboards

Enterprise Team

Custom-sized teams with dedicated manager, QA, and analytics for high-volume operations.

  • Custom integrations
  • Hiring & onboarding
  • Dedicated success manager

How it Works

  1. Discovery: Understand volume, tone, and tooling.
  2. Staffing: We recruit and train agents per your brand.
  3. Launch: QA, shadowing and go-live support.
  4. Scale: Ongoing optimization and reporting.
Request Team Quote