Featured Case Studies
SaaS
SaaS Support Scale-Up
Implemented tagging, macros and routing to cut first response by 85% and raise CSAT to 98%.
E-commerce
E-commerce CX Turnaround
Set up service-recovery plays that converted complaint tickets into repeat buyers and positive reviews.
Ops
Inbox Detox for Founder
Rebuilt routing and meeting systems — the founder reclaimed 10+ hours weekly and regained focus.
Brands & Tools
